Contact FairTicks

Need help? Contact FairTicks support.

Send us a message for account access, rules, billing, payout requests, or platform questions. For quick mobile contact, you can also reach us through WhatsApp.

Send a Message Contact on WhatsApp

Account access

Rules & risk limits

Billing

Payout requests

Security note: do not send passwords, private keys, seed phrases, card details, or unnecessary sensitive information.

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Contact Support

Send us a message.

Tell us exactly what you need help with. The more precise your message is, the faster our team can guide you clearly.

Account & challenge questions

Rules, risk limits, and payouts

Platform access or payment issues

Please use the same email linked to your FairTicks account if you already have one.

How We Can Help

Choose the right topic so we can route your request faster.

Selecting the closest topic helps support understand your request, identify the right context, and avoid unnecessary back-and-forth.

Accounts & Evaluations

Questions about account models, account sizes, free trial access, evaluation access, activation, or account status.

Classic Rapid Discipline Access

Rules & Risk Limits

Questions about daily loss, max loss, trailing drawdown, stop-loss requirements, exposure limits, or breach logic.

Daily loss Max loss Drawdown Stop loss

Payout Requests

Questions about payout eligibility, payout timing, profit split, KYC, review process, or payout request status.

Eligibility KYC Review Status

Important: FairTicks support can help with account, rules, platform, billing, and payout questions. Support does not provide trading signals, investment advice, or personalized trade recommendations.

Support Standard

Clear support starts with clear context.

FairTicks is built around clarity, and support should follow the same standard. When you contact us, the goal is to understand the request, identify the relevant account or rule context, and help you know the next step.

For faster handling: use the same email linked to your FairTicks account and select the closest topic when submitting the form.

Before sending your message

A precise request helps avoid unnecessary back-and-forth and makes it easier to review the issue correctly.

Use the same email as your FairTicks account This helps support connect your message to the right account when account context is needed.

Include your account type if relevant Example: Free Trial, Classic 50K, Rapid 100K, Discipline account, or Live Account.

Describe the issue clearly Explain what happened, what you expected, and include useful details for billing, payout, platform access, or technical issues.

Security note: do not include passwords, private keys, seed phrases, or unnecessary sensitive information. FairTicks support does not provide trading signals, investment advice, or personalized trade recommendations.

Quick Answers

You may find your answer before contacting us.

Some questions are already covered in the Help Center or rules pages. Checking them first can save time and help you send a more precise request if you still need support.

Where can I find the rules? You can read the risk framework to understand evaluation rules, account limits, risk conditions, and account behavior before starting.

Can I ask about payouts before buying an account? Yes. You can contact support if you want to understand payout eligibility, profit split, KYC, review steps, or payout request conditions before starting.

What should I do if I cannot access my account? Contact us using the same email linked to your FairTicks account and describe the access issue clearly, including what you tried and what error you see.

Can support give trading advice? No. FairTicks support can help with platform, account, rules, billing, and payout questions, but does not provide trading signals, investment advice, or personalized trade recommendations.

Open Help Center Read Risk Framework

Tip: if your question is about a specific account, use the same email linked to your FairTicks account and include the account type in your message.

Start With Clarity

Still have a question?

Send your request with the right account context, and we’ll help you understand the next step clearly.

Go To Contact Form Explore Accounts

Before sending: use the same email linked to your FairTicks account and avoid sharing passwords, private keys, seed phrases, or unnecessary sensitive information.